Frequently Asked Questions

WHAT IS LANTERN FEST?

The Lantern Fest is an opportunity for thousands of revelers to join as a community and create an unforgettable spectacle of light. After an afternoon of live music, dancing, and s’mores, when the sun sets and the time is just right, we will light the sky with lanterns representing our highest hopes, deepest regrets, and fondest dreams. Historically lanterns were used to symbolize good fortune, request favorable weather, or celebrate the life of a loved one. At Lantern Fest, you could be with us to turn over a new leaf, or just to capture some likes on Instagram. Families and friends can dance to music, roast marshmallows, and munch on snacks provided by local vendors, all before watching the lanterns float away in an unforgettable release. *WINK WINK – Make sure to tag us and to use our hashtag #LanternFest!

IS THERE AN AGE LIMIT?

We welcome all ages! With the number of open flames present at the venue, and especially as the darkness falls, please keep a very close eye on any children. Kids between ages 4 and 12 are $7 and do not receive a lantern, and children below 3 are free. You need to be 13 or older to light a lantern. We want all participants to be safe and ask parents to help their children 13-16 years of age light and send off their lanterns.

WHAT TIME SHOULD I ARRIVE AT THE EVENT?

We open the venue early afternoon for participants to enjoy a leisurely evening together full of music and entertainment. For an exact time, check your cities event page or Facebook page to see when gates open! Please note that launch times vary by time of year and location, and barring weather concerns, will always be conducted just after sunset. Before your event, we’ll send out an email and update your Facebook event page with all the details you’ll need to know about your venue, but just in case, we recommend you get familiar with the current schedule of your local sunset so that you don’t miss out!

WHAT TIME DO LANTERNS LAUNCH?

After all the music, snacks, and when the sun sets, it’s time for the magic! The launch time may vary by time of year, location, and weather concerns, but it will likely happen around 30 minutes after sunset.

CAN I BRING MY OWN LANTERNS

We do not allow outside lanterns. This is for your and the environment’s safety. Should you wish to purchase extra lanterns, we will have them available at our merch tent. Please keep in mind that only adults and children over 13 can light their own lanterns.

WHERE DO I PARK AND HOW MUCH DOES IT COST?

That is dependent on the venue, but likely yes, so please bring cash. You’ll receive an email and Facebook event notification 1-2 weeks before the event with all the details.

IS THERE ADA AND HANDICAP ASSISTANCE PARKING?

Yes! The ADA Parking information is provided by the venue, and we recommend coming early to the venue to make sure all requirements are met.

CAN I BRING FOOD/SNACKS/DRINKS?

The food policy is dependent on the venue, but we will email you details 1-2 weeks before the event. You may also check your cities event page or Facebook event page to see what your venue allows. If you have a specific dietary concern, please plan accordingly.

WHAT DOES MY TICKET INCLUDE

If you are an adult, your ticket includes a wristband for entry, a lantern, and a small gift that includes a marker, lighter, and some yummy s’more supplies. For your child’s ticket (must be aged between 4 and 12), they will receive a small gift but not a lantern.

CAN I BRING MY PET DOG, CAT, OR LIZARD

We love your pets, which is why they aren’t allowed. For the safety of pets and all participants, please leave your furry/scaly/slimy/squawking friends at home. Participation will be prohibited should they tag along. Service animals are allowed, but please bring required paperwork of proof.

WHAT HAPPENS IF THERE'S BAD WEATHER

We follow the weather forecast closely leading up to the event, and if we expect rain or sustained winds, we may postpone the event. If the weather isn’t clear enough for a safe lantern send-off, the event will be postponed to a later date. We will send out emails, tweets, and Facebook event page notifications so you have the most up to date information.

CAN I GET A REFUND

Once you have registered for the event, unfortunately, we are unable to fix any payments on our end. If you would like a refund, you may contact our insurance company Ticket Guardian (added to every ticket) to see if you qualify. To submit a claim, you can go HERE.

DO YOU HAVE A PROMO CODE

Well, it must be your lucky day! When selecting your tickets, you will see a blue ‘Enter Promotional Code’ spot in the top right-hand corner. Once you click on that, you can place your specific promo code.

DID YOU FORGET TO ADD YOUR PROMO CODE?

Unfortunately, we are unable to add your promo code to already purchased tickets. Once you have registered for the event, we can not add the promo code to your order, or refund the difference of the promo code. BUT, this is a great opportunity to sign a friend up using the promo code!

ARE YOU INTERESTED IN SPONSORING, PERFORMING, OR BECOMING A VENDOR?

We’re always interested in partnering with companies and individuals that add value to our events! We have vendor booth spaces, sponsorship packages and performer packages available. If interested, email us at info@thelanternfest.com

WANT LANTERN FEST TO COME TO YOUR CITY

Email us at info@thelanternfest.com for suggestions. Hopefully, we can come soon!

ARE YOU A BLOGGER, PHOTOGRAPHER, OR VIDEOGRAPHER INTERESTED IN COMING TO OUR EVENT?

Add to it your portfolio! Email us at info@thelanternfest.com to start the conversation! Can’t wait!

I LOST SOMETHING AT THE EVENT, WHAT DO I DO?

All lost items are taken to our check-in tent. If you’ve already left the venue, you can email us at info@thelanternfest.com to help find any missing objects!

DO YOU HAVE A CHARITY

Lantern Fest is a for-profit business that believes in giving back to the community, so we donate a portion of our proceeds to our many charity partners. For more information on your local charity partner, visit your webpage or Facebook page for more information.

Didn’t find what you were looking for? Email us at info@thelanternfest.com